Job Description

Waiter/Waitress

Tired of corporate rules and not being recognized for your work? Bella Milano is a locally owned family business that cares about its employees and wants them to succeed.

Bella Milano, now has opportunities open for highly-energetic, take charge individuals who want an opportunity to utilize their skills while continuing to learn and grow in a thriving upscale, full service restaurant! Bella Milano offers a unique, fine casual cuisine in a contemporary yet relaxed atmosphere with many exciting menu selections. Positions are now available for servers with at least one year experience or more, knowledge of wine service is a plus.

Teamwork Individuals that are willing to take time to help other's succeed, thrive in our restaurants

Guest Management Professional and polite individuals will help guide our guests through their experience with Bella Milano

Cleanliness Ensure front of house is clean and orderly at all times

Growth Individuals that put forth effort to learn and do their part to help the team succeed will grow with Bella Milano.

Main Responsibilities of a Waiter/Waitress:

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.
• The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.
• The responsibilities of a waiter/waitress in our restaurant are to greet guests, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.
• To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Checking ID's to prevent minors from ordering alcoholic beverages.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Waiter/Waitress Job Requirements:

• Must have prior experience as a waiter/waitress.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Bella Milano - Edwardsville

1063 IL-157, Edwardsville, IL, 62025

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