Job Description

Overview

Senior Behavioral Scientist, Nudge Unit & Behavioral Insights responsible for applying behavioral insights to improve decisions, experiences, and health outcomes for BCBSMA members, providers, and employees. All nudge unit activities support BCBSMA\'s pillars: quality, equity, affordability, and consumer experience. Reporting to the Director, Nudge Unit, Behavioral Insights & Strategic Research, the role supports growth of the nudge unit and application of behavioral insights within a matrixed organization.

Your Day to Day

• Lead all phases of nudge unit projects and their evaluations, organize evaluation results, and track projects to improve nudge unit performance over time.
• Coordinate Nudge Unit activities across multiple business units, consultants, and vendors to apply behavioral insights toward BCBSMA\'s strategic goals.
• Design and execute mixed methods research using methods such as qualitative research, A/B testing, randomized controlled trials, and pre-post evaluations to gain deep consumer and behavioral insights.
• Communicate with external experts and collaborators on behavioral insights activities.
• Train and mentor internal nudge unit staff on the application of behavioral insights.
• Prepare presentations for executive meetings and represent the Director in senior leadership meetings as needed.

Note: This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions. Employees may be required to perform other job-related duties.

Were Looking For

• Demonstrated understanding of behavioral science principles and their application in healthcare.
• Familiarity with program evaluation methods, causal inference, A/B testing, and Agile project management is desired.
• Proven track record of delivering highly complex initiatives in a dynamic environment.
• Ability to direct, persuade, influence, and lead to achieve desired results.
• Outstanding communication skills and ability to develop and maintain effective working relationships at all levels.
• Ability to motivate, lead, and manage cross-functional teams, with a track record of coaching high-performing teams.
• Strong background in project management and implementing major initiatives.
• Flexibility to work in a changing environment and high initiative; ability to work independently and in a team.

What You Bring

• Minimum of 8 years of experience in consulting, applied research, healthcare, insurance, or related industry.
• Training and experience in practical applications and evaluation of behavioral insights is strongly preferred.
• Bachelor\'s Degree required; Master\'s or PhD in Economics, Behavioral Science, Psychology, or related field strongly preferred.
• Direct experience leading and managing staff is preferred.

Additional Information

This position is eligible for the following personas: eWorker, Mobile, Resident.

Minimum Education Requirements
High school degree or equivalent required unless otherwise noted above.

Location
Boston

Time Type
Full time

Salary Range
$123,930.00 - $151,470.00

This job posting range is the employer\'s best estimate at the time of posting. The actual pay may be higher or lower and may be modified in the future. Pay will be based on factors including education, qualifications, experience, and organizational needs.

Benefits
Comprehensive package including paid time off, medical/dental/vision insurance, 401(k), and wellbeing benefits to eligible employees.

Notes
No amount of pay is considered wages or compensation until earned, vested, and determinable. Bonus, commissions, or other compensation are discretionary and may be modified at the Company\'s sole discretion, in compliance with the law.

Why Blue Cross Blue Shield of MA?
We value diverse voices and strive to transform healthcare for all. We encourage you to apply and bring your unique perspectives and experiences. Learn more about our culture and opportunities on our Company Culture page or join our Talent Community to stay informed about roles.

Job Tags

Similar Jobs