Job Description

Overview Position Purpose: At The Home Depot, we help doers get more done. In order to do this, our Learning Design & Development team creates simple, relevant, and effective learning experiences for our orange-blooded associates, and we’re looking to add to the team. The Learning Experience Designer (LXD) provides strategic design thought leadership to learning strategies and programs through a blend of technical, creative, and interpersonal skills. The LXD collaborates with learning strategy teams to drive learning strategies across multiple design teams leveraging user-centered, design thinking methodologies, and helps to measure the effectiveness of the solutions. The LXD operates ahead of the rest of the team like a scout in an exploration team: a scout moves ahead of the main group to survey the landscape, identify obstacles, and find the best path forward. The LXD proactively anticipates challenges, identifies opportunities, and guides the team\'s approach, ensuring it is as smooth and successful as possible. The LXD mentors and builds the capabilities of the instructional design team and acts as a catalyst for innovation. The ideal LXD will be adept at combining business strategy with design methodologies to execute ideas into simple, relevant, and effective learner experiences. Interested? Here’s what we’re looking for: You are passionate about learning and have advanced and proven experience applying instructional design and adult learning principles to create learning experiences and programs. Your design approach is grounded in user-centered design and research. You have a track record of finding innovative, scalable, and sustainable approaches to solving problems. You think like a business partner as well as a designer. You are forward-thinking and comfortable taking risks. You embrace iterating on solutions at the pace of retail. You can flex between being strategic and tactical and are comfortable with ambiguity. You define goals and parameters in an ambiguous state of imagining future needs. Your tolerance for ambiguity is balanced with your ability to organize and deploy practical solutions. You are self-driven, collaborative, and resourceful. You have proven project management skills. You successfully manage multiple complex projects simultaneously. You contribute to the short and long-term planning of work in partnership with leadership. You are relationship and team oriented. Others see you as a curious leader and trusted partner who engages others on the journey. You have experience coaching and mentoring Instructional Designers to develop both individual and team capability. You have excellent communication skills. You can influence at multiple levels to articulate design decisions clearly and guide quality decisions. Is this you? If so, we want to talk to you! Key Responsibilities 25% Business Partnership & Collaboration: Collaborates with Learning Strategy Senior Managers and other partners to create and drive user-centric learning strategies aligned with business objectives. Drives vision and purpose by clearly articulating the vision for the learning experience to gain buy-in. 50% Leading the Learning Approach: Conducts research to identify opportunities and inform the learning approach. Ensures solutions are designed from a learner-first perspective and advocates for the learner when needed. Creates and drives best practices and reusable templates to drive efficient development and a consistent learner experience. Creates learning strategy artifacts (learner experience maps, program frameworks, proposals/charters, prototypes, etc.) aligned with business objectives. Design learning experiments that help guide the team forward. Facilitates group activities to drive alignment and direction. Validates implemented solutions to ensure they were meeting the mark. 25% Mentoring and Capability Building: Serves as a design mentor, supports the team\'s upskilling to build capability across the team, and advises on current L&D industry trends. Direct Manager/Direct Reports This position reports to the Manager Learning Design This position has 0 direct reports. Travel Requirements Typically requires overnight travel less than 10% of the time. Physical Requirements Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Master\'s degree in Instructional Design, Instructional Technology, UX design, I/O Psychology, or related field preferred (or equivalent Home Depot experience) Experience in corporate learning field or similar work experience Experience creating training deliverables for retail organizations across multiple modalities UX or related experience (such as journey mapping, persona creation, prototyping, visual design, information architecture, user research methodology, etc.) Advanced ability to communicate professionally, provide proper context, and tailor messages to a variety of audiences Ability to work independently (e.g., project revisions, solving issues as they arise) Minimum Education The knowledge, skills and abilities typically acquired through the completion of a bachelor\'s degree program or equivalent degree in a field of study related to the job. Preferred Education The knowledge, skills and abilities typically acquired through the completion of a master\'s degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience 5 + years of previous related work experience Preferred Years of Work Experience 5 + years of previous related work experience Minimum Leadership Experience 1 + year of previous leadership experience Preferred Leadership Experience 2 + years of leadership experience Certifications Master\'s degree in Instructional Design, Instructional Technology, UX design, I/O Psychology, or related field preferred (or equivalent Home Depot experience) Experience in the corporate learning field or similar work experience Experience creating training deliverables for retail organizations across multiple modalities UX or related experience (such as journey mapping, persona creation, prototyping, visual design, information architecture, user research methodology, etc.) Advanced ability to communicate professionally, provide proper context, and tailor messages to a variety of audiences Ability to work independently (e.g., project revisions, solving issues as they arise) Competencies Decision Quality Collaborates Drives Engagement Ensures Accountability Plans and Aligns Develops Talent Manages Conflict #J-18808-Ljbffr The Home Depot

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