Job Description
Inside Sales Agent (ISA) Job Description
Position Title: Inside Sales Agent (ISA)
Employment Type: 1099 Independent Contractor
Location: Remote (Work from anywhere in the U.S.)
Schedule: Monday–Friday, 8:00 AM – 12:00 PM (your local time)
License Required: No (unlicensed agents welcome; licensed agents must join our brokerage)
Position Summary
As an Inside Sales Agent (ISA), you are the front line of our real estate business. Your primary role is to connect with potential buyers and sellers, qualify their needs, set appointments for our closing agents, and nurture relationships until deals close.
This is a performance-based role where your income is tied directly to your results. You’ll use proven systems, scripts, and technology to generate appointments and build a pipeline. The more deals that close from your efforts, the more you earn—there’s no income cap.
What You’ll Do Every Day
Daily Sales Meeting (Zoom)
Review who we’re calling today and why
Collect and organize data for the call session
Role-play scripts with the team
Address questions and challenges
Get motivated and prepared to dial
9:00 AM–12:00 PM: Calling Session
Use our multi-line dialer to make outbound calls
Connect with prospects who need real estate assistance
Qualify leads using our ABS (Active Buyer/Seller) criteria
Set qualified appointments for our closing agents
Update CRM notes after every conversation
Your Daily Success Formula:
50–100 dials during the call block
10–20 conversations daily
2–4 qualified appointments per week
100% CRM accuracy
Training Program (Week 1)
We don’t expect you to be perfect on Day 1. Your first week is fully supported and focused on training.
Training Components:
Self-Study: Handbooks, scripts, objection handling, ABS qualification criteria
Training Videos: Dialer use, CRM navigation, questioning, objection handling, appointment setting
Live Shadowing: Observe experienced ISAs on Zoom call sessions
Role-Play Practice: Daily practice during sales meetings (must pass certification)
Supervised Live Calling: Begin calling with real-time feedback by mid-week
Training Success Criteria:
Pass role-play certification
Demonstrate understanding of scripts & process
Show coachability, effort, and consistent attendance
Performance Expectations
Non-Negotiables:
✅ Be on Zoom Monday–Friday
✅ Professional mindset and quiet workspace
✅ Multi-line dialing daily
✅ Accurate CRM notes—every call, every time
✅ Be coachable and implement feedback
✅ Follow proven scripts until mastered
✅ Represent our brand with professionalism
Activity Expectations:
50 dials per session minimum
10–20 conversations daily
2–4 qualified appointments per week
CRM accuracy
Attendance at daily sales meetings
Performance Goals:
Week 1: Complete training, start making calls
Weeks 2–4: 2–4 appointments per week consistently
Month 2+: 3–5+ appointments per week
Quarter 1: Pipeline of 10–15 active prospects
If Expectations Aren’t Met:
We will coach and support you first. If underperformance continues, the contract may be terminated (1099 contractors may end the relationship at any time).
Licensing Requirements
Unlicensed ISAs: No license required; can work from anywhere in the U.S.
Licensed ISAs: Must join our brokerage; additional opportunities may be available.
Ideal Candidate Profile
Must-Haves:
Resilient & thick-skinned
Coachable & growth-minded
Self-motivated & disciplined
Competitive & goal-oriented
Strong communicator
Integrity-driven
Nice-to-Haves:
Sales or customer service background
Phone-based sales experience
CRM familiarity
Real estate knowledge
What We Provide
Technology: Multi-line dialer, CRM, lead lists, scripts, training materials
Support: Daily sales meetings, ongoing coaching, peer support
Environment: Remote work, flexible location, team culture of growth and accountability
We’re looking for:
✅ Clear communication skills
✅ Enthusiasm and resilience
✅ Coachable mindset
✅ Alignment with our values
Final Thoughts
This isn’t just a job—it’s an opportunity. An opportunity to:
Control your income
Work from anywhere
Develop elite sales skills
Grow with a winning team
If you’re resilient, coachable, disciplined, and hungry for success, we’d love to talk to you.
Chris Whitley
Remax on the Coast
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