JOB SUMMARY:
Responsible for partnering with business units across the organization to understand and document capabilities needed to address business challenges. Work closely with Project Managers to review assigned business processes from end-to-end to identify and address operational, financial and technological risks.
POSITION RESPONSIBILITIES:
Document system requirements including integration between multiple systems, define scope and objectives, and assist in the creation of system specifications that drive system development and implementation
Evaluate user requests for system automation to determine feasibility and technical requirements. Facilitate meetings and workshops that involve eliciting business requirements and liaising with users. Work with business and IT Team members to map existing processes and design improved ones.
Assess and analyze existing processes and data to identify improvement opportunities and present findings to stakeholders for discussion
Work with stakeholders throughout the entire life-cycle of projects to define, design, and implement software solutions.
Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
Identify improvement opportunities (proactive and reactive)
Conduct cost benefit analysis and build business case to seek financial approval for solution implementation
Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
Meet with project team regularly to review project deliverables and deadlines
Develop and execute test plans
Manage and monitor buy-lists; Track REQs/POs to ensure timely delivery and follow-up to alleviate project risks
KNOWLEDGE AND EXPERIENCE:
EDUCATION: Bachelor’s Degree in information technology, business administration, hotel management or related field of study or any equivalent combination of experience and skills.
EXPERIENCE: 3-5 years of experience in business process design or requirement, gathering and translating business requirements for development, using Agile and/or Waterfall methodologies experience. Travel or hospitality web/reservation system experience preferred.
KNOWLEDGE & SKILLS: Understanding of applications such as Microsoft Suite, Clarity, Monday.com, LucidChart, JIRA, and project management tools). Ability to deal effectively with multiple priorities under tight deadlines by setting the appropriate expectations. Strong written and oral communication skills. Strong technical skills, and/or highly skilled user of reservations application used within the enterprise
...Sabbatical Eligibility After Five Years of ServiceThe Property Tax Consultant works with clients and internal teams to ensure compliance... ...fields such as Accounting, Business, Economics, Finance, Real Estate, or related disciplines. A Masters or JD is a plus.Minimum...
...program. If you love working with children and want a good paying part-time job. iKids Inc.is the job for you! iKids After school... ...science, sports, and cooking, as well as arts & crafts, indoor/outdoor recreational games, afternoon snack time and homework help....
...first step to Destination: Progress. As an auto damage claims adjuster , youll serve as Progressives point of contact with customers... ...beginning to end. Managing your own inventory while working independently, youll work closely with body shops and others to negotiate...
...ideas are heard and valued! What you'll be doing is guiding Scrum teams towards the goal of increased collaboration and high... ...effective implementation for maximized results. Act as Scrum Master for 1 to 2 teams with a focus on guiding the team to continuous...
...Job Description Job Description Our beautiful dental office in East Vancouver is in search for a Dental receptionist to join our friendly team. The position is ideal for someone with some dental reception experience with a good working knowledge of ClearDent software...